
What they wanted
Financial commentator Bill Fleckenstein was transitioning from author for a well-known online investment magazine to launching his own website. Would his readers follow? And could we make the technical side efficient and easy?
What we did
We set up a test site to gauge readers interest using online polls. From that feedback, we helped launch a subscription-based service with a daily commentary, daily Q&A, search engine, CMS, automated subscription, recurring billing, and customer administration. We continue to manage customer support and add additional site features as needed.
What they said
First & Union was very accommodating about changes we requested and worked with us to be sure that we got exactly what we needed. Even more impressive were their continued efforts to constantly improve our site and their rapid response to all our requests. We would definitely highly recommend them.